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Digital Operational Resilience Act (DORA)

Understand the Digital Operational Resilience Act (DORA) and its role in ensuring robust cybersecurity measures for financial institutions.

Digital Operational Resilience Act (DORA)

In today’s financial landscape, institutions rely on digital platforms, cloud service, and third-party providers more than ever. However, this growing dependence also brings risks such as cyber threats, supply-chain related risks and vulnerabilities, and market destabilisation.

A single cyberattack or system failure can have a ripple effect across the financial ecosystem. Recognising these risks, the EU introduced the Digital Operational Resilience Act (DORA) as part of the Digital Finance Package (DFP) to strengthen cybersecurity and ensure financial institutions remain resilient against digital disruptions.

What is Digital Operational Resilience Act (DORA)?

The Digital Operational Resilience Act (DORA) is a transformative EU regulation (Regulation (EU) 2022/2554) designed to standardise cybersecurity, ICT risk management and operational resilience across the European financial sector.

Taking effect in January 2025, DORA applies to all financial institutions in the EU and their critical IT service providers. It sets clear and enforceable requirements to ensure entities can withstand, respond to, and recover from disruptions – thereby enhancing financial stability and consumer trust.

Why Is DORA Compliance Important?

DORA is not only a prudent risk management move but a legal imperative. Non-compliance can result in significant penalties and remedial orders. Compliance with DORA ensures

Stronger ICT risk management

Financial & market stability

Third-party resilience

Consumer & investor confidence

What Are The Key Aspects Of DORA?

DORA aims to ensure the stability and continuity of the European financial sector by introducing a harmonised and enforceable framework. It focuses on five core areas to enhance resilience

ICT risk management

Establishes robust frameworks, governance structures, and continuous monitoring to identify, assess and mitigate ICT-related risks effectively.

Incident reporting

Mandates rapid detection, classification, and internal & external reporting of major ICT-related incidents within strict timeframes.

Digital operational resilience testing

Requires regular testing to validate resilience of the ICT risk management framework, including penetration testing, stress testing, and threat-led penetration testing (TLPT).

Third-party risk management

Introduces strict oversight of ICT service providers, ensuring financial institutions conduct thorough risk assessments and due diligence.

Information sharing

Encourages collaboration between financial entities, regulators, and cybersecurity experts to enhance threat intelligence amongst the EU financial community.

How Can Businesses Prepare For DORA?

With DORA compliance becoming mandatory in January 2025, financial institutions must act now to enhance digital resilience and regulatory alignment. A structured approach ensures compliance while strengthening cybersecurity, minimising risks, and ensuring business continuity.

Key steps to achieve DORA compliance

Assess digital resilience

Develop a compliance roadmap

Train & build awareness

Validate & continuously improve

FAQs

Who must comply with DORA?

DORA applies to:

DORA complements frameworks like ISO 27001 (information security) and ISO 22301 (business continuity). However, it adds legally binding requirements specific to EU financial entities, such as mandatory TLPT and stricter incident reporting.

Non-compliance risks include:

In accordance with the ISO 9001 standard, your business must address the following seven clauses in order to achieve continuous improvement for your QMS audit: